Self referral

How do I make a self referral?

You can contact us via our helpline, email or use the contact form below and ask us to call you. We can arrange a face to face assessment if you prefer. You just need to let us know the best day and time to contact you. Its also helpful if you can let us know if it is safe to leave a voicemail if you can’t answer.

What happens during the referral?

We will ask you for your personal details, contact number, address etc and the name of your ex partner (name of partner/ex is not mandatory) and details of any children.

We will then complete a DASH with you (this determines your risk and what support you need). If you disclose any information where we believe you or someone else is at risk or there is criminal activity we have a duty to pass that information on the relevant safeguarding authority.

At the end of the conversation we will advise if your case is high risk, if so you will be referred to our Safe in Salford high risk team. If you are not high risk you will contacted by one of our keyworkers.

This conversation can take around an hour and can be quite emotional for you. We understand that this is difficult and can be overwhelming, we will be as sensitive as we can and will take it at your pace.

We can support you around the following areas;

Safety – safety advice and a safety plan can be completed to offer advice around safety when out and about, online, at home, emergency contact advice etc, preparing to leave, keeping children safe. Sanctuary and Fire referrals.
 
Emotional – a check in call can be arranged with the support worker. Referrals to counselling and the Indigo project. What to do if feeling suicidal or at risk of self harm. Signposting to other support services.
 
Physical Health – liaison with health care professionals, help registering with GP.
 
Mental Health –Liaison with MH workers, social workers, counsellors etc. Domestic abuse awareness. Setting boundaries. Building confidence.
 
Sexual Health – Signposting to sexual health services/counselling.
 
Children – Liaison with social workers. Support prior to and after CSC meetings. Signposting to support groups. Info on parenting apps/websites. Referrals to Harbour.
 
Housing – Liaison with Salford Housing. Support with housing applications. Advice on how to access emergency accommodation. Referral to women’s refuges.
 
Criminal / Civil – Liaison with police. How to get support at court. How to access non mol forms and how to get support to complete forms. Solicitor appointments if no access to legal aid. Support letters for legal aid. How to access child contact order forms and occupation orders.
 
Financial – Referral to debt advice. Signpost for grants/benefits. Support for clients who have been financially dependent on perp on how to access services themselves.
 
Practical Help – bus passes, supermarket vouchers, kitchen/practical equipment when available (eg. slow cooker), access to donations etc.
 
Immigration – DDVC advice/signpost to obtain access to emergency housing and benefits. Advice on NRPF refuge. Interpreter services.
 
Work/training – Support/signposting to help find work/volunteering and or opportunities/training.
 
Social Networks/Community relationships – Finding local groups, using hubofhope website, other local support groups, community groups, libraries.