Statements & Policy

• I need urgent help, should I contact Safe in Salford?

Unfortunately, we are not an emergency service and are not available 24/7.

Always ring Greater Manchester Police on 999 if you’re in need of urgent help or are in danger.

• When are you open?

Safe in Salford’s helpline & services are open Monday to Friday, 9am to 5pm.

You can use the contact form below at any time and we will respond to you during opening hours.

• Is this confidential?

Yes, all correspondence, in-person or over email or phone, is treated as completely confidential.

We will only break confidentiality if we believe yourself and/or a child is at risk or in danger.

• Can I book a face-to-face appointment?

Yes, when contacting us, please tell us whether you would prefer to discuss your situtation face-to-face, and we will facilitate this for you.

• Can I self-refer?

Yes, simply fill out the contact form below, send an email to info@safeinsalford.org.uk or ring us on 0161 793 3232

• I’m from outside from Salford, can I access the service?

Unfortunately, we can only support people who are living in Salford.

You can get help from local services, press the button below to access Women’s Aid’s Local Service finder

• Is there any domestic abuse support for my children?

Yes, Safe in Salford offers support for children and young people affected by domestic abuse in their families helping them in forming positive, healthy relationships.

Support can also be offered to young people displaying harmful behaviour in their own relationships.

• How can I support my friend/family member who is experiencing domestic abuse?

Supporting someone experiencing domestic abuse can be difficult and complicated, please click the button below to read our advice on supporting someone.

• Is there support for my partner?

Yes, Safe in Salford also provides confidential, non-judgemental Perpetrator Support for those who recognise their abusive behaviour as a problem and want to work on developing healthy relationships.

• How I can learn more about domestic abuse?

The “Get Help Now” section of our website contains information and resources for learning more about domestic abuse, please click the button below view it.

• How do I safely leave an abusive relationship?

Leaving an abusive relationship can be very risky, our support workers can advise you on how to approach this. You can also refer to Women’s Aid’s article on this by clicking the button below.